Returns & Refunds Policy

Seagear – Boat Finance | Boat Sales | Marine Auto Electrical | Signwriting & More

Last Updated: [Insert Date]

1. Overview

At Seagear, we want you to be satisfied with your purchase. If you’re not happy with an item, please review our return and refund policy below.

2. Eligibility for Returns

We accept returns on eligible items within 14 days of delivery, provided that:
✅ The item is unused, in original packaging, and in resellable condition
✅ You have proof of purchase (receipt or order confirmation)

Non-returnable items include:
❌ Custom-made or personalized products (e.g., boat wraps, decals)
❌ Electrical components and batteries (for safety reasons)
❌ Clearance or final sale items

3. Return Process

1. Contact Us – Email seagearau@gmail.com with your order details and reason for return.
2. Return Approval – If eligible, we’ll provide return instructions.
3. Ship the Item – The customer is responsible for return shipping costs unless the item is faulty or incorrect.
4. Inspection & Refund – Once received, we’ll inspect the item and process a refund within 5-7 business days to your original payment method.

4. Exchanges

If you need a different size or replacement, please contact us, and we’ll arrange an exchange where possible.

5. Faulty or Incorrect Items

If you receive a defective or incorrect item, notify us within 48 hours of delivery. We’ll arrange a replacement or full refund at no cost to you.

6. Refund Processing Time

• Approved refunds will be processed within 5-7 business days.
• Refunds are issued to the original payment method.

7. Contact Us

For any return inquiries, reach out to:
📧 Email: seagearau@gmail.com
📱 Phone: (+61) 0449 711 885

🚤 Seagear – Hassle-Free Returns for a Smooth Sailing Experience!